# Frequently Asked Questions

Salesforce FAQs
* [Why did I get notified by Salesforce about ICU locale formats?](/faq/why-did-i-get-notified-about-icu-locale-formats)
* [What causes the MUTUAL AUTHENTICATION FAILED error?](/faq/what-causes-mutual-authentication-failed-error)
* [Does updating the security token for the integration user affect ProcessingHub and WebHub connections?](/faq/does-updating-integration-user-security-token-impact-connections)
* [How does FinDock manage Salesforce release compatibility?](/faq/how-does-findock-manage-salesforce-release-compatibility)
* [Does a sandbox refresh or renewal impact FinDock?](/faq/does-a-sandbox-refresh-or-renewal-impact-findock)
* [Does Salesforce IP session locking impact FinDock?](/faq/does-salesforce-ip-session-locking-impact-findock)
* [Can I use the free Salesforce Integration user license with FinDock?](/faq/can-i-use-the-free-salesforce-integration-user-license-with-findock)
* [Does FinDock support Enhanced Domains?](/faq/does-findock-support-enhanced-domains)
* [How do I grant login access in Salesforce?](/faq/how-do-i-grant-login-access-in-salesforce)
* [What is my Salesforce Org Id?](/faq/what-is-my-salesforce-org-id)
* [Does FinDock support Salesforce Shield Platform Encryption?](/faq/salesforce-shield-platform-encryption)


FinDock FAQs
* [How can I update card details for an active recurring payment?](/faq/how-can-i-update-card-details-for-an-active-recurring-payment)
* [How is FinDock handling Wero?](/faq/how-is-findock-handling-wero)
* [Can I deploy Giving Pages from sandbox to production?](/faq/can-i-deploy-giving-pages-to-a-production-org)
* [Why does a PSP show collected at the PSP but not in FinDock?](/faq/why-does-a-payment-show-collected-at-psp-but-not-findock)
* [How can I set up team-based fundraising?](/faq/how-can-i-set-up-team-based-fundraising)
* [How can I find the installment for a Stripe charge?](/faq/how-can-i-find-the-installment-for-a-stripe-charge)
* [Do PCI-DSS 4.0 requirements apply to FinDock Giving Pages?](/faq/do-pci-dss-4-0-requirements-apply-to-giving-pages)
* [Why does Guided Matching get Apex heap size errors?](/faq/why-does-guided-matching-get-apex-heap-size-errors)
* [What are deleted staging records?](/faq/what-are-deleted-staging-records)
* [How Should I use Guided Review?](/faq/how-should-i-use-guided-review)
* [Can I accept donations from organizations through Giving Pages?](/faq/can-i-accept-donations-from-organizations-through-giving-pages)
* [Does FinDock support translations?](/faq/does-findock-support-translations)
* [How are IBANs validated on Payment Profile?](/faq/how-are-ibans-validated-on-payment-profile)
* [Does FinDock support UTM tracking?](/faq/does-findock-support-utm-tracking)
* [What are the correct image dimensions for a Giving Page?](/faq/what-are-image-dimensions-for-giving-pages)
* [Does FinDock work with Person Accounts?](/faq/does-findock-work-with-person-accounts)
* [Does FinDock support eFaktura?](/faq/does-findock-support-efaktura)
* [Can I change when auto-collect payment schedules are run?](/faq/can-i-change-when-auto-collect-payment-schedules-are-run)
* [Why do I get an invalid session error with Deploy Config?](/faq/why-do-i-get-an-invalid-session-error-with-deploy-config)
* [Can I replace an existing target?](/faq/can-i-replace-an-existing-target)
* [How do I choose a Bacs Direct Debit solution?](/faq/choosing-a-bacs-dd-solution)
* [What are FinDock's feature maturity stages?](/faq/findock-feature-maturity-stages)