Features go through three stages of maturity. Each stage carries special significance, as explained below.
Pilot - This is our first phase of public testing. In this phase, FinDock requests specific customers to evaluate the feature. Piloting require additional information from eligible customers and special support from FinDock to use the feature. Based on the results of the pilot, FinDock decides if the feature is providing the anticipated value for customers and/or if it’s mature enough to move to the next stage.
Beta - This stage involves rolling the feature out publicly for testing. Beta features might require special actions (usually by a system administrator) to be able to use them. Although feedback is welcomed and used to improve the feature, beta features are unsupported or offered with very limited support as they are not considered completed features yet.
Generally Available (GA) - Once a feature has passed the pilot and beta phases, it will be formally included in a FinDock release. This is considered Generally Available (GA). GA features are considered fully functional, and FinDock provides regular, full support.
Question: Am I guaranteed participation in a pilot program?
Answer: No, each request is reviewed individually. Each pilot has a separate set of requirements and may require experience with an existing feature. Some pilot programs also have a limited number of seats.
Question: When a feature moves to the next maturity stage, will it behave exactly the same?
Answer: Maybe, but not always. We use feedback gathered during the pilot and beta stages to decide whether to reject, modify or move the feature into GA. But the rate and range of changes is lower with each subsequent maturity stage.