Pilot - Collect Open Amount

This article is intended for customers participating in the closed pilot of our new payment collection logic using the Open Amount value of an installment.

Pilot scope

• Feature scope
  • Create payment instructions (pain.008) to collect Amount Open on installments
  • SEPA Direct Debit as the payment method
  • FinDock as the payment processor
• Activities
  • Enable Collect Amount Open feature
  • Run payment schedules with test data
  • Confirm pain.008 file content

Pilot instructions

To enable the Collect Amount Open feature:

1. Agree with FinDock when to activate the feature and for which org(s).
2. Check from ProcessingHub that no payment schedule processes are running.
3. Go to FinDock Setup and click Processing in the left-hand menu.
4. On the Settings tab, under Advanced Settings, toggle on Collect Open Amount.

To test collecting Amount Open:

1. Run SEPA DD test collections where some installments have Amount Open great than zero and less than Amount.
2. Check the resulting pain.008 files and confirm the InstdAmt/ Ccy element in the corresponding entries is equal to Amount Open.