Configuring Giving Pages

Before setting up Giving Pages, you need the following:

  • FinDock is installed and configured, including a configured and working connection to the FinDock WebHub.
  • A default source connector is configured.
  • The Salesforce feature Content Deliveries is enabled without password protection. Content Deliveries is required, for example, to use images from your Salesforce environment. It is usually enabled by default, but if you receive an error in the Page Manager, please enable it following these instructions.

In addition, if you are not using FinDock permission set groups, you need to assign the FinDock Core Giving Pages and PayLinks permission sets to users who will be creating and managing Giving Pages.

   Do not iframe a FinDock Giving Page. This is not supported, not a good security practice and might lead to errors on redirect to the Payment Service Provider resulting in abandoned payment journeys. No X-Frame header is added because iframing is required for the Builder preview to work.

Creating a subdomain for your pages

FinDock needs a subdomain name to launch your pages. FinDock provides a <your-subdomain>.givingpage.org domain for you. You can choose your own subdomain name, as long as it is unique.

Only one subdomain is allowed per org.

Creating a givingpage.org subdomain

To create a givingpage.org subdomain:

  1. Go to the Setup tab in the FinDock app in your Salesforce org.
  2. Click the Giving Pages tile.
  3. On the Pages Manager page, click Add domain under Domains.
  4. Enter a (unique) subdomain.
  5. Press Save.

If the registration of your subdomain was successful, you should see a green status bar at the top of the browser window.

Deleting a givingpage.org subdomain

You can only delete a subdomain if there are no pages for that domain. The subdomain delete option is not available until you have deleted all pages for that subdomain.

To delete a subdomain:

  1. Go to the Setup tab in the FinDock app in your Salesforce org.
  2. Click the Giving Pages tile.
  3. If there are pages, delete all pages.
  4. At the top of the tab, click the cog icon next to the domain name.
  5. Click the downward arrow to the right of your subdomain and select Delete.

Next steps

Create your first Giving Page.

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