If you change your bank or PSP account, you need to update the merchant account (target) configuration in FinDock.
- Go to the FinDock Setup tab.
- Under Processors & Methods, click the relevant processor on the Installed tab.
- On the Accounts tab,, click Edit next to the target that needs to be changed and update it with the new account information.
- Save your changes.
If the change requires using a new target name, you need to create a new target. You cannot change the name of an existing target. The name is used in several picklists and associated fields on key objects, as well as Payment API integrations. A name change could prevent payment collection and mandate handling for existing records and integrations.
If you must replace the target for existing data and integrations, you need to:
- Go to the FinDock Setup tab.
- Under Processors & Methods, click the relevant processor on the Installed tab.
- On the Accounts tab, click Add account and enter the new target details.
- Save your changes and confirm deployment to update all control picklists on FinDock objects.
- Update existing records for installments, recurring payments, mandates, schedules, etc. that used the old target to the new target name.
- Update any Payment API integrations to use the new target name, including Giving Pages and PayLinks.
Step 5 can be done manually or through scripting and Salesforce tools to make bulk changes.