How does FinDock manage Salesforce release compatibility?

As FinDock integrates more with core Salesforce objects and features, such as the Salesforce Fundraising feature, each Salesforce release introduces new opportunities for customers.

We start working on Salesforce release compatibility as soon as we have the details and development environments. Since FinDock uses a higher release frequency than Salesforce (six annual releases versus three), we always have a new release coming relatively soon after a new Salesforce release becomes generally available.

This means in practice that you can plan on have new Salesforce capabilities available to you with FinDock:

• In FinDock sandbox around 2 weeks after the Salesforce release is available
• In FinDock production around 6 weeks after the Salesforce release is available

Our production updates come later for a couple of reasons. Firstly, we want to ensure all customers get a full four weeks of testing. Secondly, we have Salesforce timelines to accommodate. Salesforce releases reach FinDock and customer orgs at different times, so we need to be sure everyone is on the latest Salesforce release before pushing our updates.