Buckaroo

Buckaroo is a well-known Dutch Payment Service Provider. The Buckaroo for FinDock extension supports several payment methods.

Please note your contract with Buckaroo needs to include the payment methods you wish to activate and use.

Multi-merchantMulti-currency
Payment MethodOne-timeRecurringRefunds
Bancontact
Card
iDEAL
iDEAL QR
PayPal
SEPA Direct Debit
Sofort

Prerequisites

  • FinDock is installed and configured.
  • WebHub is connected.

Install Buckaroo extension

Follow the standard procedure for installing payment processors to add the Buckaroo payment extension and activate payment methods.

Check and assign the required permissions. If you are using custom permission set groups, ensure the Buckaroo permission sets are assigned.

Configure Buckaroo notifications

To ensure FinDock can receive messages from Buckaroo, you need to make a few adjustments to certain settings in Buckaroo Plaza.

  1. Log into Buckaroo Plaza.
  2. Under My Buckaroo / Websites, click the Push settings tab.
  3. Configure these settings:
    • Delayed and Push responses: enable for responses, refunds and invoices
    • HTTP Method: POST
    • Hash method: SHA1

Configure Buckaroo extension

To configure Buckaroo for FinDock:

  1. Launch the FinDock app and click the FinDock Setup tab.
  2. Go to Payment Processors & Methods.
  3. Under Installed Processors, click the Buckaroo processor entry.
  4. Click Add account.
  5. Fill in the settings for your Buckaroo account.
    • Name: Enter a name for your account. If you have multiple accounts, ensure the name reflects the purpose or usage of the account.
    • Available Card Brands: Select the card brands you want to display on payment forms. The list includes all supported brands, but only select brands included in your Buckaroo contract.
    • Is Default: Toggle on if the account should be used as the default account for a transaction when no account is provided.
    • Endpoint: This is the Buckaroo server address for initiating transactions. There are two options:
      • Test: https://testcheckout.buckaroo.nl/nvp/
      • Production: https://checkout.buckaroo.nl/nvp/
    • Secret Key: Used to sign the Buckaroo transactions requests. You can create a Secret Key in Buckaroo Plaza under Configuration / Secret / Secret Key.
    • Log Requests: When enabled, all requests to Buckaroo are logged before being submitted. Use with care as this might be data-storage intensive.
    • Website Key: The identifier for the website in Buckaroo Plaza under My Buckaroo / Websites / {yourwebsite}. The website key is in the table in the first row. If you have multiple websites, use the filter option in the top right to switch between websites.
    • Mandate Prefix: If you use Buckaroo for direct debits, you need to enter the Mandate Prefix provided to you by Buckaroo. You can find it in your Buckaroo Plaza account under My Buckaroo / General information / Mandate prefix.
  6. Click Save.

If you have more than one account, see multi-merchant accounts. Once enabled, you can add more accounts to you Buckaroo extension setup.

You merchant account may also include Credit Management. If you have this enabled, the settings for credit management need to be filled out according to your Buckaroo contract.

Schedule Buckaroo Apex job (optional)

FinDock regularly listens for webhook notifications from Buckaroo. This is normally sufficient for keeping payment data in FinDock up to date with Buckaroo.

However, it is possible that under certain conditions notifications are missed. To ensure you have all the latest data from Buckaroo, you can schedule a special Apex job, called BuckarooPendingInstallmentsSchedule, to handle updates on transactions.

The Apex batch can be scheduled as needed, but we suggest running it daily if you are going to use it. The job queries all Buckaroo installments in the Salesforce org with status โ€˜Pendingโ€™ and makes a callout to Buckaroo to get the latest status in Buckaroo and updates the installments accordingly as needed.

SEPA Direct Debit options with Buckaroo

If you use Buckaroo for SEPA Direct Debit payments, ensure the FinDock Core mandate service is set to automatically create mandates.

For direct debit payments created through the Payment API, including PayLinks and Giving Pages, FinDock creates mandates based on the mandate service settings. Upon creation, the mandates get the status Success and are activated. The mandate reference is then sent to Buckaroo as part of the first installment collection through a payment schedule.

If a SEPA Direct Debit payment is created by a Salesforce user, you only need to create the recurring payment and payment profile.

To manually create Salesforce records for new SEPA Direct Debit payments:

  1. Create a payment profile for the payer with record type IBAN.
  2. Fill in the required fields for the payer's bank account.
  3. Create a new recurring payment and link it to the payment profile.
  4. Run a payment schedule to collect the first installment.

If you are creating Salesforce records for a migration that includes existing mandates, be sure to set the migrated mandates to active (and status Success). You can migrate Buckaroo mandate reference different ways.

Mandates that should no longer be used for collection can be deactivated by emptying the Active checkbox on the record. This can be done manually for each Mandate record or automated through Salesforce tooling.

iDEAL QR with Payment Request Generator

You can generate open or closed iDEAL QRs with the Payment Request Generator using the Ideal reference type.

ย ย ย You may need to contact Buckaroo to enable iDEAL QR for your merchant account.

There are several input mapping fields to define for the generator run, such as amounts, description, expiration date, and QR image size. The QR image size depends on how the QR will be distributed. If no size is defined, FinDock uses the default size of 100x100 pixels.

ย ย ย Currently the maximum QR image size is 2000x2000 pixels. Larger values result in an error in the generator run, and FinDock does not send callouts to Buckaroo.

For the generated values, you need to create custom fields - preferably Buckaroo specific - on the target object to store (output mapping) the following values:

  • Payment Reference: Text(255)
  • Payment URL: Url(255)
  • QR URL: Url(255)
  • QR Base 64: Long text Area(32768)

In addition, create a custom Description field (Text(35)) as the input field on Campaign, Campaign Member or other, where you can provide the text that is shown to the payer on the iDEAL payment page.

Payment API message examples

To test your Buckaroo configuration, you can use the following examples with the Payment API.

One-time iDEAL with Buckaroo

The following message initiates a one-time iDEAL payment with Buckaroo, passing a issuer to by-pass the Buckaroo bank selection screen.

{
    "SuccessURL": "https://www.example.com/success",
    "FailureURL": "https://www.example.com/error",
    "Payer": {
        "Contact": {
            "SalesforceFields": {
                "FirstName": "Eric",
                "LastName": "Johnson",
                "Email": "eric@johnson.com"
            }
        }
    },
    "OneTime": {
        "Amount": "36"
    },
    "PaymentMethod": {
        "Name": "Ideal",
        "Processor": "Buckaroo",
        "Parameters": {
            "issuer" : "abnamro" 
        }
    },
    "Settings": {
        "SourceConnector": "PaymentHub"
    }
}

Recurring SEPA Direct Debit with Buckaroo

The following message initiates a recurring SEPA Direct Debit payment with Buckaroo, passing a holderName and IBAN parameter to set up the Mandate.

{
    "SuccessURL": "https://www.example.com/success",
    "FailureURL": "https://www.example.com/error",
    "Payer": {
        "Contact": {
            "SalesforceFields": {
                "FirstName": "Eric",
                "LastName": "Johnson",
                "Email": "eric@johnson.com"
            }
        }
    },
     "Recurring": {
          "Amount": "25",
          "Frequency": "Monthly",
          "StartDate": "2020-11-01"
     },
    "PaymentMethod": {
        "Name": "Direct Debit",
        "Processor": "Buckaroo",
        "Parameters" : {
            "IBAN" : "NL13TEST0123456789",
            "holderName" : "E. Johnson"
        }
    },
    "Settings": {
        "SourceConnector": "PaymentHub"
    }
}

Recurring card with Buckaroo

The following message initiates a recurring card payment with Buckaroo. Important to note is that recurring card payments with Buckaroo require an initial payment on setup. This is indicated by the InitialPaymentonRecurring parameter response from the Payment API.

{
    "SuccessURL": "https://www.example.com/success",
    "FailureURL": "https://www.example.com/error",
    "Payer": {
        "Contact": {
            "SalesforceFields": {
                "FirstName": "Eric",
                "LastName": "Johnson",
                "Email": "eric@johnson.com"
            }
        }
    },
    "OneTime": {
        "Amount": 25
    },
    "Recurring": {
        "Amount": "25",
        "Frequency": "Monthly",
        "StartDate": "2024-01-01"
    },
    "PaymentMethod": {
        "Name": "CreditCard",
        "Processor": "Buckaroo"
        }
    },
    "Settings": {
        "SourceConnector": "PaymentHub"
    }
}

Buckaroo transaction types

Buckaroo uses transaction type codes to precisely distinguish payment actions such as collection, refunds and reversals across payment methods, card brands, and other factors.

The following is a list of the currently supported transaction type codes. These codes are recognized by FinDock and used as inbound report subtypes (for report type Buckaroo).

If you need to use a specific transaction type code that is not included in the tables below, please contact FinDock Support.

Transaction codes for collection

CodeDescription
C004SEPA Direct Debit
C005SEPA Direct Debit recurring
C008Simple SEPA Direct Debit
C021iDEAL
C032Credit card - Carte Bancaire via Worldline
C043Credit card - Mastercard via EMS
C044Credit card - Visa via EMS
C045Credit card - Carte Bleue via EMS
C046Credit card - Maestro via EMS
C047Credit card - Visa Electron via EMS
C089Credit card - MasterCard via Worldline
C090Bancontact
C192Credit card - Visa via Worldline
C251Maestro via Worldline
C758Credit card - Carte Bancaire via EMS
C801VISA Pay via Buckaroo
C806Mastercard Pay via Buckaroo
C811Maestro Pay via Buckaroo
C812Maestro Pay Recurrent via Buckaroo
C821Credit card - Carte Bancaire
C822Credit card - Carte Bancaire
C826Credit card - Carte Bleue Pay via Buckaroo
C827Credit card - Carte Bleue Pay Recurrent via Buckaroo
C860Credit card - Carte Bancaire Pay Collecting via Buckaroo
C864Credit card - Carte Bleue Pay Collecting via Buckaroo
C872Credit card - Maestro Pay Collecting via Buckaroo
C876Credit card - MasterCard Pay Collecting via Buckaroo
C880Credit card - Visa Pay Collecting via Buckaroo
C884Credit card - Visa Electron Pay Collecting via Buckaroo
C990Amex Pay
N074Sofort banking
V001Credit card - Mastercard via OmniPay
V010PayPal
V034Credit card - Maestro via OmniPay
V043Credit card - Mastercard via EMS
V044Credit card - Visa via EMS
V045Credit card - Carte Bleue via EMS
V046Credit card - Maestro via EMS
V047Credit card - Visa Electron via EMS
V089Credit card - MasterCard via Worldline
V090Bancontact
V094Credit card - Maestro Pay Recurrent via OmniPay
V245Credit card - Maestro via Worldline
V754Credit card - Carte Bancaire via Worldline
V758Credit card - Carte Bancaire via EMS

Transaction codes for refunds

CodeDescription
C030Credit card - Carte Bancaire Refund via Worldline
C079Credit card - Mastercard Refund via EMS
C080Credit card - Visa Refund via EMS
C081Credit card - Carte Bleue Refund via EMS
C082Credit card - Maestro Refund via EMS
C083Credit card - Visa Electron Refund via EMS
C092Bancontact Refund
C121Refund - iDEAL
C194Credit card - Visa refund via Worldline
C197Credit card - MasterCard refund via Worldline
C252Credit card - Maestro Refund via Worldline
C500SEPA Direct Debit Refund
C543Refund - Sofort banking
C757Credit Card - Carte Bancaire Refund via EMS
C803VISA Refund via Buckaroo
C808Mastercard Refund via Buckaroo
C813Maestro Refund via Buckaroo
C828Credit card - Carte Bleue Refund via Buckaroo
C861Credit Card - Carte Bancaire Refund Collecting via Buckaroo
C865Credit card - Carte Bleue Refund Collecting via Buckaroo
C873Credit card - Maestro Refund Collecting via Buckaroo
C877Credit card - MasterCard Refund Collecting via Buckaroo
C881Credit card - Visa Refund Collecting via Buckaroo
C885Credit card - Visa Electron Refund Collecting via Buckaroo
C992Amex Refund
V070Credit card - Maestro Refund via OmniPay
V072Credit card - Amex Refund via Aexp
V079Credit card - Mastercard Refund via EMS
V080Credit card - Visa Refund via EMS
V081Credit card - Carte Bleue Refund via EMS
V082Credit card - Maestro Refund via EMS
V083Credit card - Visa Electron Refund via EMS
V110Refund - PayPal
V197Credit card - MasterCard refund via Worldline
V246Credit card - Maestro Refund via Worldline
V753Credit Card - Carte Bancaire Refund via Worldline
V757Credit Card - Carte Bancaire Refund via EMS

Transaction codes for reversals

CodeDescription
C501SEPA Direct Debit Storno
C502SEPA Direct Debit Reject

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